Privacy policy

Privacy Policy

Last Updated: July 31, 2026

Sportive Club ("Sportive Club," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or purchase our products.

By using sptvclub.com, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

We may collect information directly from you, automatically through your use of our website, and from trusted third party service providers.

Personal Information

Depending on your interaction with our website, we may collect:

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Telephone number
  • Payment related information
  • Order history
  • Customer service communications

Payment card information is processed securely by authorized payment providers and is not stored on our servers.


2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Referral source
  • Pages visited
  • Time spent on pages
  • Shopping behavior
  • Cookies
  • Similar tracking technologies

3. How We Use Your Information

We use personal information to:

  • Process orders.
  • Verify payments.
  • Detect fraud.
  • Provide customer support.
  • Deliver products.
  • Send shipping updates.
  • Improve website performance.
  • Personalize user experience.
  • Conduct analytics.
  • Comply with legal obligations.

Where permitted by law, we may also use your information to send promotional communications that you may opt out of at any time.


4. Fraud Prevention

To protect our customers and payment systems, we may use personal information to:

  • Verify identity.
  • Prevent fraudulent transactions.
  • Detect unusual purchasing behavior.
  • Comply with financial regulations.
  • Cooperate with payment processors.

Additional verification may be requested before certain orders are approved.


5. Cookies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

  • Remember preferences.
  • Maintain shopping carts.
  • Analyze website performance.
  • Personalize content.
  • Measure advertising effectiveness.
  • Improve security.

Most browsers allow users to control cookie settings.

Disabling cookies may affect website functionality.


6. Marketing Communications

If permitted by applicable law, we may send:

  • Promotional emails.
  • Product announcements.
  • Special offers.
  • Marketing campaigns.

Customers may unsubscribe at any time using the unsubscribe link contained within our emails.


7. Sharing Information

We do not sell personal information.

We may share information only when necessary with trusted service providers, including:

  • Payment processors.
  • Shipping carriers.
  • Fraud prevention services.
  • Customer support providers.
  • Marketing platforms.
  • Analytics providers.
  • Technology vendors.

Each provider receives only the information reasonably necessary to perform its services.


8. International Data Transfers

Because Sportive Club serves customers in multiple countries, personal information may be transferred and processed outside the customer's country of residence.

Where required by law, appropriate safeguards are implemented to protect personal information during international transfers.


9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements.
  • Prevent fraud.

After retention periods expire, information is securely deleted or anonymized where appropriate.


10. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures include:

  • Secure payment processing.
  • SSL encryption.
  • Restricted internal access.
  • Fraud monitoring.
  • Secure hosting environments.

No method of electronic transmission or storage can be guaranteed to be completely secure.


11. Your Rights

Depending on your location, you may have rights including:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion.
  • Restrict certain processing.
  • Object to processing.
  • Request data portability.
  • Withdraw consent where applicable.

Requests may be submitted through our customer support email.

Identity verification may be required before fulfilling certain requests.


12. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws.

Where applicable, California residents may request:

  • Categories of personal information collected.
  • Categories of information disclosed.
  • Deletion of qualifying personal information.
  • Correction of inaccurate personal information.

Sportive Club does not sell personal information as defined by applicable California law.


13. European Privacy Rights

Where applicable under the General Data Protection Regulation, individuals located in the European Economic Area may exercise applicable GDPR rights.

Requests will be handled in accordance with applicable legal requirements.


14. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected unintentionally, appropriate steps will be taken to delete such information.


15. Third Party Websites

Our website may contain links to third party websites.

Sportive Club is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of those websites.


16. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version becomes effective upon publication on this website.


17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Sportive Club

Website

sptvclub.com

Email

support@sptvclub.com

Mailing Address

68 W Marcy St

Santa Fe, NM 87501

United States