Shipping Policy

Last Updated: July 31, 2026

Thank you for shopping with Sportive Club. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms outlined below.

1. Order Processing

All orders are subject to payment verification and fraud screening before shipment.

Orders are generally processed within 1 to 3 business days, excluding weekends and public holidays.

Processing times may be extended during periods of high order volume, promotional events, inventory verification, payment reviews, or circumstances beyond our reasonable control.

Submitting an order does not guarantee immediate shipment.

2. Shipping Destinations

Sportive Club ships to eligible destinations listed during checkout.

Shipping availability may change without prior notice due to carrier limitations, regulatory requirements, or operational considerations.

Customers are responsible for ensuring that imported products comply with the laws and regulations of their destination country.

3. Estimated Delivery Times

Estimated delivery times begin after the order has been processed and shipped.

Delivery estimates are provided for informational purposes only and are not guaranteed.

Actual delivery times may vary depending on:

• Carrier performance.
• Customs clearance.
• Weather conditions.
• Transportation disruptions.
• Local holidays.
• Regional demand.
• Security inspections.
• Other unforeseen circumstances.

Delays outside the reasonable control of Sportive Club do not automatically qualify for compensation, cancellation, or refund.

4. Shipping Confirmation

Once an order has been shipped, customers will receive a shipping confirmation email when available.

Tracking information may require time before becoming active within the carrier's tracking system.

5. Tracking Updates

International shipments may experience periods where tracking information does not update for several days.

This does not necessarily indicate that the shipment has been lost.

Tracking updates depend entirely on the shipping carriers and customs authorities involved in the transportation process.

6. Shipping Address

Customers are solely responsible for providing a complete and accurate shipping address during checkout.

Please verify all shipping information before placing your order.

Sportive Club is not responsible for delivery issues resulting from:

• Incorrect addresses.
• Incomplete addresses.
• Missing apartment or unit numbers.
• Invalid postal codes.
• Incorrect recipient information.

7. Address Changes

Address modification requests can only be considered before the order enters processing.

Once an order has entered fulfillment or has been shipped, address changes may no longer be possible.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other governmental charges imposed by the destination country.

Unless otherwise stated at checkout, these charges remain the responsibility of the customer.

Sportive Club has no control over customs processing times or import fees.

9. Delivery Delays

Sportive Club is not responsible for delays caused by:

• Customs inspections.
• Airline disruptions.
• Transportation interruptions.
• Carrier operational delays.
• Extreme weather.
• Natural disasters.
• Labor strikes.
• Government actions.
• Security inspections.
• Force majeure events.

Estimated delivery dates should not be interpreted as guaranteed delivery commitments.

10. Delivered Orders

An order is considered delivered once the shipping carrier confirms successful delivery.

If a package is marked as delivered but cannot be located, customers should first:

• Verify the shipping address.
• Check around the delivery location.
• Ask household members.
• Check with neighbors.
• Contact the local carrier.

Additional investigation may be required before any claim can be evaluated.

11. Lost Packages

Packages are not considered lost while they remain within the carrier's expected transportation process.

If a shipment is officially declared lost by the carrier after investigation, Sportive Club will review the case and determine an appropriate resolution.

12. Refused Shipments

Orders refused by the recipient or returned because of incorrect customer provided shipping information may be subject to additional shipping charges before reshipment.

Original shipping costs are generally nonrefundable.

13. Undeliverable Packages

Packages returned to Sportive Club because they were undeliverable may require additional shipping fees before a new shipment is arranged.

If the customer chooses not to receive a replacement shipment, any refund will be evaluated in accordance with our Return & Refund Policy.

14. Split Shipments

When multiple products are purchased together, Sportive Club reserves the right to ship items separately based on inventory availability or warehouse location.

Customers will not incur additional shipping charges for authorized split shipments.

15. Shipping Restrictions

Sportive Club reserves the right to decline shipments to certain regions where delivery cannot be completed safely or reliably.

16. Force Majeure

Sportive Club shall not be liable for shipping delays or delivery failures resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, war, civil unrest, government restrictions, transportation interruptions, cyber incidents, labor disputes, or other force majeure events.

17. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time to reflect operational, legal, or regulatory changes.

The version published on our website at the time of purchase shall govern the applicable order unless otherwise required by law.

18. Contact Information

If you have any questions regarding this Shipping Policy, please contact us.

Sportive Club

Website: sptvclub.com

Email: support@sptvclub.com

Mailing Address:

68 W Marcy St

Santa Fe, NM 87501

United States